Your website gets visitors. Now it answers them.
A chat in your brand that answers questions in seconds, captures the visitor’s details and books them into your diary, every hour of every day. The chat in the corner of this page is the same AI. Go on, ask it something your reception gets asked every day.
Example only: an illustrative clinic and conversation, not a real visitor.
You paid to get them to the site. Then the site went quiet.
Every visitor arrived from something you paid for with money or effort. What greets them is usually a contact form and a promise to reply within 48 hours. That isn’t a welcome, it’s a queue.
The dead contact form
Five fields, then silence until tomorrow. Most visitors open the next tab and ask your competitor instead.
The 9pm browser
Service businesses get researched in the evening, phone in hand. The questions are simple, and at 9pm nobody answers them.
The silent exit
A visitor with an unanswered question rarely emails it. They leave, and your analytics files it under bounce.
One line of code. A chat on every page.
It loads after the page has finished, so it stays out of the way of your page speed, and it matches your brand.
Simple to install
One script on your site: we do it for you, or your web person pastes it. Colours, position and welcome message match your brand.
Trained on your business
Your services, prices, policies and FAQs. It answers from what you approve, and only that. When it doesn’t know, it says so and takes details for you.
Answers and qualifies
Replies in seconds, asks the sensible next question, and quietly qualifies: new or returning, what for, how soon.
Books, email first
Real slots are offered in the chat, and the visitor’s email is collected before any booking is confirmed, so every conversation becomes a contact you keep.
Hands over properly
Anything sensitive, clinical or unusual goes to your team immediately, with the whole conversation attached. It gives no medical, legal or financial advice.
Speed is the whole trick.
Enquiries contacted within five minutes convert eight times more often than those contacted later, and answering within the hour makes you about seven times more likely to qualify the lead. Website chat answers in seconds, at 2pm and 2am alike. And with 80% of patients saying they want to book from their phone, any time, the businesses that let them collect the bookings the others leave out.
Sources: InsideSales Lead Response Study 2021 · Harvard Business Review · Experian Health, 2025
Priced on the call.
There is no price list. Every build is scoped on a 30-minute call with Rafal and quoted in writing before work starts. Larger and multi-site systems are scoped individually.
Every website we build can ship with the chat installed and trained. Whichever door you come in through, it is the same engine as Pikul Front Desk, so upgrading later never means starting again.
What site owners ask first.
Will it slow my website down?
Will it look like part of my brand?
What happens if a visitor leaves mid-conversation?
Can it actually book, or just chat?
What about GDPR?
What does it do when it doesn’t know the answer?
Try it right now.
The chat in the corner of this page is the same AI, answering for Pikul. Ask it your hardest question, then imagine it answering for you.
- A reply from the Pikul Agency teamWith answers to your questions and the next steps.
- NDA and data agreement on requestSigned before you share anything sensitive.
- A written proposalScope, timeline, team and price, before any work begins.
WhatsApp messages are answered first by Pikul Front Desk, our AI assistant.
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