Fill your diary from the list you already own.
Your booking system is full of people you already paid to win: lapsed patients, unfinished treatment plans, enquiries that never got booked. We send them a friendly text in your name, Pikul Front Desk answers every reply in seconds, and the bookings land in your diary. No ad spend, no new software.
A free list appraisal takes ten minutes. If your list isn’t worth running, we’ll tell you.
Three kinds of revenue sit dormant in every booking system.
A practice that has been open a few years holds hundreds, often thousands, of people who already know and trust it. Nobody has the time to pick those conversations back up. That is the job we take off your hands.
Lapsed patients
People overdue a check-up, review or maintenance visit. They meant to come back. One friendly nudge is usually all it takes.
Unfinished treatment plans
Care that was agreed, started and never completed. The plan is already in your system; the conversation just stopped.
Enquiries that never booked
They asked about a treatment, a price or a consultation, and the day got busy. You paid to win that interest once already.
You export one list. We do the rest.
A campaign takes two to three weeks start to finish, and about half an hour of your time in total.
Free list appraisal
A short call. You tell us what is in your system: how many, how old, where from. We tell you honestly whether a campaign makes sense, and which messages fit.
Clean and screen
Duplicates, dead numbers and anyone who should not be contacted come out. Every list is checked against UK messaging rules before anything sends.
A friendly text, in your name
Short and personal, like your receptionist would send. You approve every word first. Messages drip out in small daily batches, never a blast.
Every reply answered in seconds
Questions answered in your voice, real times offered, bookings made straight into your diary. Anything clinical or sensitive is flagged to your team, and the AI never gives medical advice.
Results in your diary
The report is plain: sent, replied, booked, opted out, and what we would do next. Liked the result? A monthly campaign calendar keeps the diary topped up.
The send isn’t the hard part. Answering 150 replies in seconds is.
Anyone can text a list. The bookings come from what happens next: someone replies “yes, Thursday?” at 9pm, and that interest has a shelf life measured in minutes. Pikul Front Desk answers instantly, evenings and weekends included, qualifies the reply and books it. It is work no reception team can staff for two weeks straight.
Built to be a campaign your patients don’t mind getting.
Most “database reactivation” pitches fall apart at the first compliance question. Ours starts there.
- Your own patients and enquirers only, never bought lists. Every list’s provenance is checked and documented before anything sends.
- Recall messages stay recall messages: neutral, care-toned, no promotions dressed up as reminders.
- You sign off the exact messages in writing before the first wave.
- An opt-out in the first message, honoured instantly and permanently.
- One message, at most one gentle follow-up, then we leave people alone.
- The AI is administrative only: no medical advice, ever, and anything sensitive is flagged to your team.
- ICO-registered, a data processing agreement as standard, and campaign data kept only as long as needed.
Sized by your list, quoted in writing.
There is no price list. Every campaign is scoped on a call with Rafal and quoted in writing before work starts. List size sets the scope.
Up to 300 contacts
A small, focused list.
Up to 1,000 contacts
Where most practices start.
Up to 2,500 contacts
A larger or multi-site list.
Included in every campaign: list cleaning and compliance screening, your approved message set, up to two touches drip-fed, every reply answered by AI trained on your practice, bookings into your diary, opt-out handling and a plain results report.
Worth anchoring to your own numbers: what is one returning patient worth to you? The report shows what landed. Results are possible, not guaranteed.
The things every practice asks first.
Is this compliant with UK messaging rules?
What lists work best?
What will people actually receive?
Do we need new software or training?
Who is answering the replies, a person or a bot?
How fast can we start, and how long does it take?
Find out what your list is worth.
A free appraisal: what is sitting in your system, which messages fit, and what a campaign would look like, whether or not you run one with us.
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