Your booking system is full of people you already paid to win: lapsed patients, unfinished treatment plans, enquiries that never got booked. We send them a friendly text in your name, our AI answers every reply in seconds, and the bookings land in your diary. No ad spend. No new software.
New enquiries get all the attention. But a practice that's been open a few years is sitting on hundreds, often thousands, of people who already know and trust it - and nobody has the time to pick those conversations back up. That's the job we take off your hands.
People overdue a check-up, review or maintenance visit. They meant to come back. Life happened. One friendly nudge is usually all it takes.
Care that was agreed, started and never completed. The plan is already in your system - the conversation just stopped.
They asked about a treatment, a price, a consultation - and the day got busy. You paid to win that interest once already.
A campaign takes two to three weeks start to finish, and about half an hour of your time in total.
Ten minutes. You tell us what's in your system - how many, how old, where from. We tell you honestly whether a campaign makes sense, and which messages fit.
Duplicates, dead numbers and anyone who shouldn't be contacted come out. Every list is checked against UK messaging rules - you get that in writing.
Short and personal, like your receptionist would send. You approve every word first. Messages drip out in small daily batches - never a blast.
Questions answered in your voice, real times offered, bookings made straight into your diary. Anything clinical or sensitive goes to your team the same day - the AI never gives medical advice.
The report is plain: sent, replied, booked, opted out - and what we'd do next. The only number that matters is the one in your appointment book.
Liked the result? A monthly recall service keeps the diary full - overdue visits, no-show rescues and gentle rebooking, running quietly in the background.
Anyone can text a list. The bookings come from what happens next: someone replies "yes, Thursday?" at 9pm and that interest has a shelf life measured in minutes. Our AI answers instantly, evenings and weekends included, qualifies the reply and books it - which is exactly the work no reception team can staff for two weeks straight.
Most "database reactivation" pitches fall apart at the first compliance question. Ours starts there.
Every list is a different size, so there is no shelf price. We scope it on a short discovery call and confirm a clear itemised quote before any work starts. A flat fee per campaign, half to book and half on the report.
Included in every campaign: list cleaning and compliance screening · your approved message set · up to two touches, drip-fed · every reply answered by AI trained on your practice · bookings into your diary · opt-out handling · a plain results report. Worth anchoring to your own numbers: if a returning patient is worth £150 to £300 to you, a handful of rebooked appointments covers the campaign - and the report shows exactly what landed. No results are promised; the diary does the talking.
A free 10-minute appraisal: what's sitting in your system, which messages fit, and what a campaign would look like - whether or not you run one with us.