Google Reviews · Part of Pikul AI

You do great work.
Google should show it.

Pikul AI checks in with every customer after their visit, asks the happy ones for a Google review at the right moment, and replies to every review for you. You do nothing.

Asks every customer Revives past customers Replies to every review
What your customers see.
Sent for you
W
Willow Dentalvia Pikul AI
Hi Sarah, it's Emma from Willow Dental. Just checking everything was ok with your visit today?
All good thanks, really happy with it!
That's lovely to hear. If you've got 30 seconds, a quick Google review helps people find us: g.page/r/willow…
3 days later, only if the link wasn't clicked
Just a quick one Sarah, if you didn't get a chance, we'd still love that review. No worries if not!
Done! Sorry, week ran away with me

Every message reads like the owner sent it, because we write it that way.

How it works

Three messages, sent at the right moment.

Most businesses don't have a review problem. They have a remembering problem. This never forgets.

1

The check-in

A friendly "everything ok?" after the visit. No link, no ask. If something's wrong, you hear about it first and get to fix it.

2

The ask

A thank-you with your Google review link. Written like a personal text from you, because to your customer, it is.

3

One nudge

Three days later, only for people who didn't click. People aren't ignoring you, they're busy. One reminder, never two.

The check-in is the quiet hero. When a customer replies with a problem, you find out privately and can put it right, and the customer whose problem got fixed fast often ends up your biggest fan. Everyone still gets the same review link, whatever they said, which is what keeps the whole thing within Google's rules.

Your past customers are a goldmine nobody dug.

Years of happy customers. Never asked once.

Every old booking and invoice is a review that was never requested. When we switch you on, we go back through your past customers with a warm, personal message from you, paced out gently over a few weeks so it reads exactly like what it is: a real business asking real customers.

  • Your list stays yours. We only message people you served, and anyone can opt out with one word.
  • Slow and steady on purpose. A trickle of reviews over weeks looks right to Google and to humans. A flood in one day doesn't.
  • You approve the wording once, then never think about it again.
What one campaign covers
Your past-customer list, cleaned and checkedWeek 1
Personal messages, dripped out gentlyWeeks 1 to 3
Reminders to the ones who meant toOngoing
Every new review answeredWithin a day
Plain-English monthly reportMonthly
What's included

The engine, the catch-up, and the replies.

The review engine

Every customer gets the check-in, the ask and one nudge, automatically, after every visit. It runs all week without anyone remembering to do it.

The catch-up campaign

A one-time, carefully paced campaign to the past customers who were never asked. This is usually where the first visible jump comes from.

Every review answered

A thoughtful reply to every review within a day, in your voice. Google notices businesses that respond, and so does everyone reading.

Done the legal way, because the shortcuts now carry real fines.

Since 2025, UK consumer law treats fake and manipulated reviews as an enforcement matter, and Google removes reviews collected the wrong way. Ours is the boring, compliant version, which is exactly why it lasts.

No cherry-pickingEvery customer gets the same public review link, happy or not. No filtering, no gating.
No incentivesNobody is ever offered anything for a review. Real customers, real words, freely given.
Easy outEvery campaign message includes a simple way to say "no thanks", honoured the same day.
Pricing

One flat price. No long lock-in.

£147 /month
+ £197 one-off setup · includes the engine, the catch-up campaign and every review answered
Bundled into the Full Front Desk plan. Cancel any time with 30 days' notice. Worth anchoring to your own numbers: if your Google profile decides even one extra customer a month, it has paid for itself.
Book a free strategy call

Questions people ask.

When someone searches for a clinic, a dentist or a roofer, they see a map with three or four choices and compare the same things: how many reviews, how recent, and whether the business bothers to reply. That page often decides who gets the call before your website is ever opened.
The crackdown is on fake and filtered reviews, and it's why doing this properly matters. Everything we send goes to your real customers, everyone gets the same public link, nobody is offered anything in return, and you can see every message. That keeps you inside Google's rules and UK consumer law.
The check-in usually finds out before Google does, privately, so you can fix it. They still get the same review link as everyone else, but a problem handled quickly and personally tends to end very differently to one that was ignored. And if a poor review does land, it gets a calm, professional reply within a day.
Almost nothing. You approve the wording once and tell us when jobs or appointments finish, which for most businesses is a two-minute export or happens automatically through Pikul AI. Everything else, the sending, the timing, the replies, the reporting, is handled for you.
Any business people choose from a Google search: clinics, dentists, salons, trades, garages, law firms. If your customers can leave a Google review, the engine works. For clinics we're extra careful, replies never reveal who is or isn't a patient.
It comes as part of Pikul AI, the receptionist that answers and books your enquiries 24/7. Book the free strategy call and we'll look at your current Google profile together, show you the gap, and tell you exactly what it would cost. No obligation either way.

Your reviews should match your work.

Get a free Strategy Call and see your Google profile next to your competitors', or speak to Rafal directly.

Book a free strategy call Call