Buyers and tenants browse in the evening, enquire from the sofa, and view with whoever responds. Pikul AI answers every enquiry in seconds - portal leads, WhatsApp, web chat, email - qualifies the applicant, and books the viewing straight into your diary. Trained on your agency, with your negotiators always behind it.
Most branches answer well - in office hours, when nobody's out on viewings. The leak is everywhere else, and in property the first proper reply usually wins the applicant and, later, the instruction.
Rightmove and Zoopla peak in the evening. A portal lead sent at 8pm and answered at 9:30 the next morning has usually booked a viewing with the other agent on the listing.
The whole team is out doing the job, the phone rings out, and the applicant simply calls the next branch. Every unanswered call is a viewing that went somewhere else.
Hundreds of applicants from old listings, landlords who enquired months ago, valuations that never converted - a pipeline sitting in the CRM that nobody has time to rework.
Trained on your agency: your listings information, fees, coverage area and booking rules. It answers only from what you approve.
Availability, price questions, “is it still on the market” - answered in seconds on WhatsApp, web chat and email, in your tone, with the next sensible question asked.
Real slots offered in the chat, email collected before anything is confirmed, reminders sent so Saturday's diary actually happens.
Position, chain, mortgage status, timeline - asked the way a good negotiator would, so every viewing starts with a briefed applicant, not a mystery.
“What's my flat worth?” goes straight to the valuation diary with the details captured - the enquiry most agencies are slowest on is the one worth the most.
Post-viewing follow-ups that actually happen, old applicants re-matched through reactivation, and happy movers asked for a Google review via the Review Engine.
The evidence is blunt: enquiries contacted within the first minute convert up to 391% better, and replying within the hour makes qualifying the lead about seven times more likely. Property is exactly where that bites - the same applicant enquires on three listings and views with whoever answers.
I've spent fifteen years in marketing for brands including Berkshire Hathaway HomeServices, and the pattern never changes: attention is expensive, and the reply speed decides whether it converts.
Published prices are starting points for a typical single-branch agency; multi-site and high-volume systems are scoped individually with an itemised quote. One or two extra booked clients a month can cover the cost several times over - anchor it to your own numbers.
Add when ready: recall campaigns (flat fee per campaign) · Review Engine £147/month · Missed-Call Rescue £199/month. No long lock-in - 30 days' notice.
The free 20-minute audit looks at how enquiries reach you today - portals, phone, WhatsApp, web - and shows you exactly where applicants are slipping out.