You build the websites, run the ads or set up the booking systems for clinics, dentists and salons. We put a trained AI receptionist behind them that answers WhatsApp, web chat, DMs and SMS in seconds, 24/7 - and email too -, and books straight into the diary. And it's wider than the receptionist: we're open to partnering with other agencies across everything Pikul offers - content and filming, websites, ads, custom AI systems - and, from this September, Pikul AI, the self-serve platform. There's no fixed programme and no packet of terms to wade through: if your clients need anything Pikul Agency or Pikul AI does, get in touch and we'll find the shape that fits - referral, white-label or co-delivery.
An AI receptionist trained on each business in a focused discovery session: services, prices, tone, FAQ library, calendar rules, escalation rules. It answers WhatsApp, web chat, Instagram and Facebook DMs and SMS in seconds, 24/7 - and handles your email inbox too, qualifies the enquiry and books into the calendar. It understands voice notes and photos. Anything sensitive goes straight to a human. Text-first; live phone answering is an add-on on the bigger plan.
Standard Pikul Agency pricing, published on the pricing page; bigger multi-channel builds are scoped individually with an itemised quote. How a partnership is structured around that is agreed between us, in writing, before anything starts.
That depends on the shape we agree: on straight referrals we do, entirely; where you want to own the relationship, day-to-day comms stay with you and everything technical lands on us.
Written UK GDPR processor terms, EU data storage, a signed data processing agreement before go-live, and the assistant never gives medical advice: it books the appointment and leaves the medicine to the clinicians. The detail lives at pikul.agency/security, and we answer any IT or compliance question in writing.
Yes. Pikul Agency is a full growth agency - content and filming, websites, ads, reactivation campaigns, custom AI systems - and agencies co-deliver, refer or white-label any of it. There is also Pikul AI, the self-serve platform (opening this September) for clients below agency budgets; partnership terms for it are being finalised, so if that's your interest, say so when you get in touch.
It answers only from information the client approves, says so and hands over when unsure, and the client signs off testing before go-live. Test it yourself before you put your name near it: try the live demo, two minutes on your phone.
Talk to Rafal directly. Try the receptionist as your own customer first, then tell us what a good partnership would look like for you.