The engaged tone
One line, one receptionist, two callers. The second one hears busy and becomes somebody else's new patient.
Missed Call Rescue · works with your existing number
Your phone just rang out. That patient is booking somewhere else.
Missed Call Rescue texts every missed caller back within seconds, answers their questions and books them in the thread. Nothing about your phone number changes. Included in the Full Front Desk - or installed alone, priced on a 15-minute call, month to month.
Live in 2 to 3 working days. One 10-minute setup call is all it needs.
P
Your clinic's number
Rescue on · every missed call
● ON
Missed call · 17:42 · front desk busy
Hi, it's the assistant at Bedford Dental Clinic. Sorry we missed your call just now. I can help right here, or book you in. What were you calling about?
17:42 · sent 9 seconds after the call
I wanted a check-up this week if possible
We can do that. There's Thursday 2:40pm or Friday 9:20am. Which works better?
Thursday please
Booked for Thursday 2:40pm. Pop your email here and I'll send the confirmation and directions. ✅
17:44 · rescued and booked in 2 minutes
Calls don't get missed at convenient times.
They get missed because your team is doing exactly what it should be doing: treating the patient in front of them. The caller doesn't know that. They just hear ringing, hang up, and try the next clinic on the list.
Lunch, evenings, weekends
People call when it suits them, not when your front desk is staffed. The 6pm caller has usually booked elsewhere by 9am.
The voicemail black hole
Voicemail asks the caller to do the work. Most won't. A text that answers them in seconds asks for nothing.
391%
higher conversion when an enquiry gets a reply within the first minute
Velocify, analysis of 3.5M leads
7×
more likely to qualify a lead when you respond within the hour
Harvard Business Review
£6.60/day
what Missed Call Rescue costs. One rescued patient a month can cover it several times over
priced on a 15-minute call
Live on your phones in three moves. Your number stays exactly as it is.
1
One 10-minute call
We confirm your phone setup, your services and your diary. Then we switch on call divert for missed calls only: answered calls behave exactly as they do today.
2
Every miss gets rescued
Engaged, rang out, lunchtime, 11pm: the caller gets a text within seconds. The AI answers their questions and books them straight into your diary.
3
You see every rescue
Your team gets an instant note of every missed call, and a weekly report: calls missed, conversations rescued, appointments booked.
Callers from landlines can't receive texts, so those come to your team as an instant alert instead: number, time, one tap to call back.
One number to remember.
No contract, no per-text charges, no surprises. If it doesn't earn its keep, you leave on 30 days' notice.
Instant text-back on every missed call, 24/7core
AI answers questions and books, trained on your businesscore
Books straight into your existing diaryincluded
Landline callers become instant callback alertsincluded
Missed-call alerts to your team, as they happenincluded
Weekly rescue report: missed, rescued, bookedincluded
Works with any number: mobile, landline or VoIPno change
Month to month, 30 days' notice, no lock-inno risk
Missed Call Rescue
15 min to price it
Month to month · no lock-in
Simple one-off setup, confirmed in your quote
Upgrade to the full Pikul AI receptionist later and your rescue setup is credited in full against it. Starting small never costs you anything.
Get it on your phones
Billing starts only when your rescue goes live · billing by card, powered by Stripe
This is module one.
Missed Call Rescue is the first module of the full Pikul AI receptionist, which answers every channel your patients use: WhatsApp, web chat, Instagram and Facebook messages, SMS and email, around the clock. Most clinics start here, watch the weekly report, and then ask the obvious question: what if none of these calls were missed in the first place? When you're ready, the upgrade is a conversation, not a rebuild.
Proof, not promises.
Answering real patients tonight
Pikul AI is answering and booking enquiries 24/7 for a London surgical clinic, a field where a wrong answer isn't an option.
15 years behind the brands you know
Built on fifteen years of content work for clients including Gary Vaynerchuk, Berkshire Hathaway HomeServices and Direct Line.
“
They set up and handle our AI receptionist and automations, so patient enquiries are answered and followed up around the clock.
LFLondon Foot & Ankle Surgery · Bunion Surgeon, Harley Street
Questions you should be asking.
Do I have to change my phone number or phone system?
No. Your number, your phones and your answered calls stay exactly as they are. We switch on conditional call divert, the standard feature built into every mobile, landline and VoIP system, so only the calls you miss are diverted to the rescue. If you ever cancel, the divert is switched off and everything is back to how it was in minutes.
Is texting people back even allowed?
They called you. A prompt, factual reply to their own enquiry, "sorry we missed your call, I can help you here", is a service message, not marketing. Nothing promotional goes into it: no offers, no upsells. Every text identifies your business and callers can opt out at any time.
What does the text actually say?
You approve the exact wording before anything goes live. The standard opener is simple: sorry we missed your call, I can help or book you in right here. From there the AI answers from information you've approved, in your tone.
What about callers from landlines?
Landlines can't receive texts, so those calls come to your team as an instant alert instead: the number, the time, one tap to call back. Nothing gets silently lost, which is the whole point.
Will it text people in the middle of the night?
By default it replies whenever the call comes in, because that's when the caller is holding their phone and ready to book. The 8pm caller books at 8:05pm instead of ringing your competitor at 9am. If you'd rather set quiet hours, that's a setting, not a debate.
Will the AI say something wrong to my patients?
It only answers from information you approve, in your tone. It never gives medical advice, and anything sensitive or uncertain is handed straight to your team. You test it and sign it off before it goes live.
We answer most of our calls. Is this still worth it?
Your phone's call log will tell you in sixty seconds: count last week's missed calls, including the ones that hit voicemail. If it's genuinely a handful a month, this isn't for you and we'll say so. Most clinics are surprised by the number.
When does billing start?
The one-off setup in your quote is the only upfront charge. The monthly fee starts on the day your rescue goes live and starts catching calls, not before. Month to month, 30 days' notice.
Who owns the data?
You do, 100%. Every conversation, contact detail and booking belongs to your business and your patients. You are the data controller under UK GDPR; we act strictly as your processor under a written data processing agreement, and if you leave, everything is returned to you or deleted, your choice.
What's the difference between this and the full receptionist?
Missed Call Rescue covers one leak: the phone calls you miss. The full Pikul AI receptionist answers every message channel your patients use, 24/7: WhatsApp, web chat, Instagram and Facebook, SMS and email. If you upgrade later, your setup fee is credited in full.
Count last week's missed calls. Then decide.
Your call log already knows what this is worth. Message Rafal directly and it can be live on your phones this week.