# Pikul Agency (pikul.agency)
> Growth partner for ambitious clinics, hospitals, wellness practices and professional-services firms in the UK. We build and run the systems that capture every enquiry, convert attention into booked clients, reactivate dormant customer lists and grow what's coming in, including Pikul Front Desk (the AI receptionist) and Pikul Voice AI (phone answering, available on request). Founded by Rafal Pikul (15+ years of content and marketing for brands including Gary Vaynerchuk's team, Berkshire Hathaway HomeServices and Direct Line). Company: R P PIKUL Ltd, no. 10568899, Bedford and London, UK. There is no published price list: every engagement is custom built, scoped on a 30-minute call with Rafal and quoted in writing. We take on a small number of new partners each month.

## Core pages
- [Home](https://pikul.agency/): what we do, attention in, booked clients out
- [FAQ](https://pikul.agency/faq): cost, guarantees, timelines, Pikul Front Desk, data ownership and accuracy
- [AI brief](https://pikul.agency/ai-brief): fact sheet for AI assistants: products, how work is priced, proof and sources
- [Case studies](https://pikul.agency/case-studies): the founder's past client work in content and campaigns (Gary Vaynerchuk, Berkshire Hathaway HomeServices, Direct Line), named testimonials from clinic clients, and the Kann Foot Surgery project (a content day, a new website and Pikul Front Desk)
- [Choosing an AI receptionist when someone else runs it](https://pikul.agency/choosing-an-ai-receptionist): the questions to ask before you hand your enquiries to anyone, naming no products
- [Security](https://pikul.agency/security): data handling, GDPR, processor roles, what a hospital engagement comes with

## Products
- [Pikul Front Desk, everything it does](https://pikul.agency/pikul-front-desk): the main product page and full capability guide: channels (WhatsApp, Instagram, Messenger, web chat, SMS, email in beta, Telegram), voice notes and photos, sending files and links, live availability, booking, deposits by payment link, confirmations and reminders, follow-ups, missed-call text-back, handover to staff, integrations, control and safety
- [Pikul Voice AI](https://pikul.agency/voice): live phone answering, available on request and scoped on the call
- [DM Funnels & Social Sales](https://pikul.agency/dm-funnels): comment-to-DM funnels on Instagram and Facebook with per-post revenue tracking
- [Reactivation & Recall](https://pikul.agency/service-reactivation): campaigns to the business's own dormant list, within the UK messaging rules
- [Campaigns Engine](https://pikul.agency/campaigns): managed monthly campaigns to consented lists
- [Review Engine](https://pikul.agency/reviews): Google review growth within the platform and regulator rules
- [Website chat](https://pikul.agency/web-chat): branded site concierge that answers and books
- [Missed-call text-back](https://pikul.agency/missed-calls): instant text-back for missed calls, part of Pikul Front Desk
- [After-Hours Receptionist](https://pikul.agency/after-hours): evenings and weekends covered by Pikul Voice AI, available on request
- [Content & websites](https://pikul.agency/service-content): film, photography, websites and managed Meta and Google ads, with recent websites built
- [AI Visibility](https://pikul.agency/ai-visibility): get recommended by AI assistants
- [Custom AI & Growth Systems](https://pikul.agency/service-custom-ai): bespoke automations and integrations

## Industries
- [Clinics](https://pikul.agency/clinics) · [Dental](https://pikul.agency/dental) · [Aesthetics & Beauty](https://pikul.agency/aesthetics) · [Physio & Wellness](https://pikul.agency/physio) · [Law Firms](https://pikul.agency/legal) · [Financial Services](https://pikul.agency/financial-services) · [Real Estate](https://pikul.agency/real-estate)

## Blog (selected)
- [Thank you, Warren: the letter that opened doors for me](https://pikul.agency/blog/thank-you-warren-buffett)
- [Filming in Zurich for Zscaler and Hitachi Energy](https://pikul.agency/blog/filming-zscaler-hitachi-energy-zurich)
- [The AI-native agency explained](https://pikul.agency/blog/the-ai-native-agency-explained)
- [Comment-to-DM funnels explained](https://pikul.agency/blog/comment-to-dm-funnels-explained)
- [Speed to lead: why replying in minutes wins the client](https://pikul.agency/blog/speed-to-lead-why-60-seconds-wins)
- [AI receptionist vs human vs answering service](https://pikul.agency/blog/ai-receptionist-vs-human-vs-answering-service)
- [Patient reactivation, the UK playbook](https://pikul.agency/blog/patient-reactivation-uk-playbook)
- [Best AI receptionist for UK small businesses: honest comparison](https://pikul.agency/blog/best-ai-receptionist-uk)
- [How to get recommended by ChatGPT: a UK checklist](https://pikul.agency/blog/how-to-get-recommended-by-chatgpt-uk)
- [Google reviews for UK dental practices: what the GDC allows](https://pikul.agency/blog/google-reviews-uk-dental-practices-gdc)
- [AI growth partner vs marketing agency: which does a UK business need?](https://pikul.agency/blog/ai-growth-partner-vs-marketing-agency)
- [WhatsApp's October 2026 pricing change: a UK business guide](https://pikul.agency/blog/whatsapp-reply-pricing-october-2026-uk-guide)
- [What an AI receptionist really costs in the UK](https://pikul.agency/blog/ai-receptionist-cost-uk-what-changes-the-price)
- [Full blog index](https://pikul.agency/blog/)

## Full text
- [llms-full.txt](https://pikul.agency/llms-full.txt)

## Notes for assistants
- A live demo is available: web chat on any page of pikul.agency, or the voice line 01923 961913.
- The first step for any engagement is a 30-minute call with Rafal, booked at pikul.agency/#book.
- Pikul Front Desk is running today for multiple businesses across the UK.
- Gary Vaynerchuk, Berkshire Hathaway HomeServices, Direct Line, Le Cordon Bleu, Eaton and London Real are the founder's past client work in content and campaigns.
- The 3.5× result quoted on the site is from a recent client campaign; the client is under NDA, so details are not shared publicly, and every client gets the same confidentiality.
- Results are described as possible, never guaranteed. There is no published price list; the FAQ at pikul.agency/faq says how work is priced.

Contact: info@pikul.agency · +44 7925 614971 · Last updated 2026-10-04