Patients research dentists in the evening, message from the sofa, and book with whoever replies. Pikul AI answers every enquiry in seconds - WhatsApp, web chat, Instagram, SMS, email - qualifies it, and books it straight into your diary. Trained on your practice, with your team always behind it.
Most practices answer brilliantly - between 9 and 5, on the phone, when reception isn't already three-deep. The leak is everywhere else, and it's biggest exactly when high-value patients are looking.
Invisalign, implants and whitening get researched after work. An enquiry at 8pm answered at 9am the next day has usually already booked a consultation somewhere else.
Reception is checking someone in, the phone rings out, and there's no message trail to rescue it. That call was possibly a £3,000 treatment plan; the ring-out cost nothing to fix.
Hundreds of patients overdue an exam or hygiene visit, plans that stopped halfway - revenue sitting in the practice management system, waiting for a recall nobody has time to send.
Trained on your practice: your treatments, fees, insurers, opening hours and booking rules. It answers only from what you approve.
Fees, availability, "do you take Denplan", nervous-patient questions - answered in seconds, in your tone, with the next sensible question asked.
Real slots offered in the chat, email collected before anything is confirmed, reminders sent to protect the diary from no-shows.
Implant and Invisalign enquiries asked the right questions - timeline, expectations, budget comfort - so your treatment coordinator inherits a warm, informed conversation.
It never gives clinical advice. Pain, swelling, bleeding or anything urgent is signposted properly and flagged to your team the same moment - with the full conversation attached.
Overdue exams politely re-invited through recall campaigns, and happy patients asked for a Google review at the right moment via the Review Engine.
80% of patients want to schedule appointments any time, from home or their phone - and the evidence on speed is blunt: enquiries contacted within a minute convert up to 391% better, and answering within the hour makes qualifying the enquiry about seven times more likely.
A practice that answers at 8pm isn't being flashy. It's meeting patients where they already are.
Published prices are starting points for a typical single-site practice; multi-site and high-volume systems are scoped individually with an itemised quote. One or two extra booked patients a month can cover the cost several times over - anchor it to your own treatment values.
Add when ready: recall campaigns (flat fee per campaign) · Review Engine £147/month · Missed-Call Rescue £199/month. No long lock-in - 30 days' notice.
The free 20-minute audit looks at how enquiries reach you today - phone, WhatsApp, forms, socials - and shows you exactly where patients are slipping out.