Patients research treatments after work, message from the sofa, and book with whoever replies. Pikul AI answers every enquiry in seconds - WhatsApp, web chat, Instagram, SMS, email - qualifies it, and books it straight into your diary. Trained on your clinic, with your team always behind it.
Most clinics answer brilliantly - between 9 and 5, on the phone, when the desk isn't already busy. The leak is everywhere else, and it's biggest exactly when motivated patients are looking.
Consultations get researched after work. An enquiry at 9pm answered at 9am the next day has usually already booked an assessment somewhere else.
Reception is with a patient, the phone rings out, and there's no message trail to rescue it. That call was possibly a full treatment plan; the ring-out cost nothing to fix.
Hundreds of patients overdue a review or follow-up, courses that stopped halfway - revenue sitting in your booking system, waiting for a recall nobody has time to send.
Trained on your clinic: your treatments, fees, practitioners, opening hours and booking rules. It answers only from what you approve.
Fees, availability, “what does the first appointment involve”, nervous-patient questions - answered in seconds, in your tone, with the next sensible question asked.
Real slots offered in the chat, email collected before anything is confirmed, reminders sent to protect the diary from no-shows.
Higher-value enquiries asked the right questions - symptoms duration, goals, budget comfort - so your clinicians inherit a warm, informed conversation.
It never gives medical advice. Red-flag symptoms and anything urgent are signposted properly and flagged to your team the same moment - with the full conversation attached.
Lapsed patients politely re-invited through recall campaigns, and happy patients asked for a Google review at the right moment via the Review Engine.
80% of patients want to schedule appointments any time, from home or their phone - and the evidence on speed is blunt: enquiries contacted within a minute convert up to 391% better, and answering within the hour makes qualifying the enquiry about seven times more likely.
We already run this for UK clinics - London Foot & Ankle Surgery among them - and the pattern repeats: the clinic that answers at 9pm collects the patients the others leave waiting.
Published prices are starting points for a typical single-site clinic; multi-site and high-volume systems are scoped individually with an itemised quote. One or two extra booked patients a month can cover the cost several times over - anchor it to your own treatment values.
Add when ready: recall campaigns (flat fee per campaign) · Review Engine £147/month · Missed-Call Rescue £199/month. No long lock-in - 30 days' notice.
The free 20-minute audit looks at how enquiries reach you today - phone, WhatsApp, forms, socials - and shows you exactly where patients are slipping out.